Tilores Identity RAG is a platform providing customer data search, unification, and retrieval services for large language models (LLMs). It uses real-time fuzzy search technology to handle spelling errors and inaccurate information, delivering accurate, relevant, and unified customer data responses. The platform addresses challenges faced by large language models when retrieving structured customer data, such as data being spread across various sources, difficulties in finding customer data due to incomplete matching of search terms, and the complexities involved in unifying customer records. It allows for quick retrieval of structured customer data, the construction of dynamic customer profiles, and provides real-time, unified, and accurate customer data during queries.