Recently, a new policy in Nevada has garnered widespread attention. The state plans to use artificial intelligence to determine if individuals applying for unemployment benefits are eligible. Although this initiative has been rapidly advancing since its approval, many have raised doubts, questioning whether it is a good idea.
Image source note: The image was generated by AI, provided by the image licensing service Midjourney
Christopher Howell, the head of Nevada's Department of Employment, Training, and Rehabilitation (DETR), stated in an interview that this AI system will not make decisions independently; all AI-generated decisions will be reviewed by at least one human "referee." He emphasized, "No decision made by AI will be issued without human intervention." Howell hopes that by using AI, applications can be processed more quickly to assist those who need unemployment benefits.
However, this seemingly reasonable plan has also raised some concerns. While the involvement of AI can improve efficiency, if the referee disagrees with the AI's decision, the relevant documents will be re-examined, which could lead to longer processing times. Morgan Shah, the Community Engagement Director of Nevada Legal Services, noted that if the referees' reviews are too hasty, they are not actually saving much time.
Meanwhile, former Nevada labor official Michelle Evermore expressed her concerns. She mentioned that if staff merely quickly check the AI's recommendations under pressure to clear backlog applications, this is undoubtedly a worrying situation. Even if issues arise, Google has stated that they will work with clients to eliminate potential biases in the system and help it comply with relevant regulations.
All of this seems like an experiment on some of the most vulnerable social groups, who have no choice in the matter. The use of AI in public sectors is a new trend, but whether we will see a positive outcome remains to be seen over time.
Key Points:
🌐 Nevada plans to use AI to decide on unemployment benefit applications, despite a lack of evidence suggesting it is a successful strategy.
🤖 AI decisions will be reviewed by human referees, but this process could lead to longer processing times.
⚠️ Public concern is rising, with many worried about the impact of AI on the unemployed, especially in the absence of choice.