A recent survey released by the American Chamber of Commerce reveals that 98% of small businesses are already using at least one artificial intelligence (AI) technology platform, a trend that is truly encouraging.
The survey highlights that 40% of small businesses are currently using generative AI tools, nearly double the percentage from last year. This indicates that small businesses are rapidly adopting new technologies to stand out in the competition.
Image source note: The image was generated by AI, provided by the image licensing service Midjourney
Jordan Crenshaw, Senior Vice President of the American Chamber of Commerce's Technology Engagement Center, stated: "AI has enabled many small businesses with limited resources to gain an edge in the competition." He noted that these technology platforms not only drive innovation but also enhance the resilience and market competitiveness of small businesses.
The purpose of this survey is to gain a deeper understanding of the role technology platforms play in the competition among small businesses. Since its inception in 2022, the survey has shown a significant correlation between technology use and business growth. The report indicates that 91% of small businesses believe AI will contribute to future business growth, and 81% plan to expand their use of technology platforms.
As technology continues to evolve, many small businesses have found that using multiple technology platforms can lead to significant performance improvements. The report mentions that small businesses actively utilizing technology have experienced notable growth in sales, profits, and employee numbers. Conversely, those with less technology adoption have not achieved the same progress.
Amanda Raineck, CEO of digital compliance company Notice Ninja, also commented: "When AI is applied appropriately, it can bring about a significant boost in work efficiency. AI does not replace human jobs but enhances and elevates human capabilities." This once again proves that the good combination of technology and human labor is a crucial factor in driving the growth of small businesses.
In this rapidly changing era, small businesses, by flexibly applying AI technology, have demonstrated strong adaptability and innovative capabilities, bringing new hope and opportunities to the future business environment.
Key Points:
1. 🤖 98% of small businesses are using at least one AI technology platform, indicating a high penetration of AI in small businesses.
2. 📈 91% of small businesses believe AI will aid future growth, and 81% plan to expand their use of technology platforms.
3. 💼 Small businesses using technology outperform those with less technology adoption in terms of sales, profits, and employee growth.