Amazon Launches AI Shopping Assistant to Know What You Want to Buy in Advance!

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Published inAI News · 4 min read · Oct 12, 2024

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Recently, Amazon has introduced a new AI feature into its online shopping experience — AI Shopping Guides. This new feature aims to simplify the product research process by utilizing generative AI models to provide personalized shopping assistants, helping users to easily find desired products. Currently, this feature is available only on Amazon's U.S. website and mobile app, supporting over 100 product categories.

Amazon

Using the AI Shopping Guides is straightforward. You simply perform a standard product search on the website, and if an AI guide is available for that category, the system will automatically present it to you. Upon clicking the guide, you will see a meticulously curated list of product information by AI, including basic introductions, comparison charts of different specifications, and reviews from previous buyers. The AI model analyzes all relevant product information and user reviews on Amazon to generate its own descriptions. Moreover, the AI simplifies some of the technical jargon you might not understand, helping you better comprehend the product.

Additionally, the AI Shopping Guides generate personalized recommendations based on users' search and purchase history. Notably, as new products are launched and old ones are updated or discontinued, the AI Shopping Guides stay up-to-date, ensuring you always receive the latest shopping information.

The AI Shopping Guides complement Amazon's Rufus AI chatbot, enhancing interactivity. Rufus can answer follow-up questions, further personalizing your shopping experience. For instance, when comparing two similar products, Rufus not only compares these two products but also contrasts them with similar products you've previously purchased, helping you make a more informed choice.

It's worth mentioning that Rufus sometimes provides recommendations based on the fees paid by advertisers, although these recommendations are not based on your purchase history. Additionally, Amazon hints that it may, with user consent, further utilize data from Gmail and YouTube to personalize recommendations in the future.

Key Points:

🔍 Amazon launches AI Shopping Guides to enhance personalized shopping experiences!

🤖 AI Shopping Guides automatically generate product information and comparisons, simplifying the search process.

📈 Rufus chatbot enhances interactivity, offering more precise shopping advice.

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