DingTalk recently announced a significant upgrade to its platform, introducing a series of carefully selected AI assistants designed to delve into critical business scenarios, enhance work efficiency, and elevate the level of intelligence. These AI assistants include Work Order Assistant, Administrative Assistant, Excel Assistant, Reputation Assistant, Legal Assistant, and Approval Assistant. They are pre-configured for specific scenarios with workflows and AI skills, deeply integrated with other applications within DingTalk, allowing enterprise employees to use them directly. Users can search for these selected AI assistants directly within DingTalk and enjoy a free trial.
The Work Order Assistant focuses on improving the efficiency of work order circulation, capable of actively identifying issues, generating work orders, and completing dispatch based on message context, while also supporting automatic tracking of processing progress for real-time synchronization. The Administrative Assistant learns company regulations and professional administrative knowledge, allowing employees to query details such as travel standards and regularization processes through chat, and recommends relevant service entry points to enhance process efficiency. The Excel Assistant helps users easily conduct data queries and calculations through natural language conversations, without the need to remember complex functions, and supports the generation of various visual charts for analyzing business issues and predicting business trends.
DingTalk has also partnered with ecosystem collaborators to release industry-specific AI solutions, covering manufacturing, healthcare, retail, education, and more. For example, the "Store Management Assistant" for the retail industry can monitor real-time product sales, providing data support for stock replenishment; the "Medical Assistant" for the healthcare industry consolidates medical knowledge, medical procedures, expert information, etc., to provide professional answers for patients. Addressing the AI needs of large enterprises for hybrid cloud and private deployment, DingTalk has introduced an AI large model integrated machine, offering a full-process solution from computing power, models, databases to AI assistant application development and scenario deployment, ensuring data security in AI use.
In terms of AI foundational capabilities, DingTalk has added a visual orchestration feature, enhancing the usability and experience of AI assistant creation. Users can easily build AI assistants through a "drag-and-drop" format without professional programming skills, achieving a "what you see is what you get" experience. This feature also supports branch orchestration and loop orchestration, completing more complex task execution.