On February 20, 2025, DingTalk announced that its AI enterprise search feature would be temporarily available for free to all users. This initiative aims to help enterprise users manage and utilize their knowledge assets more efficiently, enhancing information retrieval efficiency.
DingTalk's AI enterprise search was launched in 2024, focusing on addressing the pain points of enterprise users regarding information fragmentation and low retrieval efficiency. The tool leverages the understanding, reasoning, and generative capabilities of large models to integrate unstructured data such as chat records, documents, knowledge bases, schedules, and logs into a structured knowledge network, improving search efficiency by 300% compared to traditional methods. With this free access, DingTalk hopes to further assist enterprise users in building a dynamic knowledge network and optimizing their workflows.
DingTalk's AI enterprise search supports both text and voice queries, allowing for the structured organization and extraction of user-owned information and enterprise knowledge. It also provides multi-round questioning and source tracing functions to ensure the reliability and traceability of information. Additionally, the newly added "Slow Thinking Mode" offers deeper search results, while the "Web Search" feature provides real-time access to the latest authoritative information sources, making search results more comprehensive.
In terms of privacy protection, DingTalk's AI enterprise search is committed to ensuring customer data security. Data access permissions are strictly controlled, with only the user able to access the search results; all data transmissions are encrypted to ensure security; and multiple privacy protection mechanisms are employed to prevent the misuse of user information.
Users can experience the AI enterprise search feature on DingTalk's mobile or desktop versions 7.6.45 and above. With simple operations, users can quickly locate key information such as work progress, meeting arrangements, and project materials. Furthermore, the tool supports project collaboration, customer relationship management, industry intelligence integration, and the automatic generation of daily and weekly reports, providing comprehensive knowledge management and information retrieval support for enterprise users.
