Microsoft CTO: Product Managers Play a Crucial Role in AI Training

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Published inAI News · 3 min read · Apr 1, 2025

Microsoft's CTO, Kevin Scott, highlighted the crucial role of product managers in training AI agents. According to him, product managers are not only central to product design and development but also play a vital role in creating "feedback loops." These feedback loops help AI agents continuously learn and improve their ability to perform tasks, better meeting user needs.

Kevin Scott pointed out that the effectiveness of AI systems heavily relies on human feedback. Product managers, by gathering user feedback and relaying this information to the development team, help AI continuously optimize its performance. This feedback loop allows AI to constantly adjust and improve its operational methods in real-world applications.

Furthermore, Scott mentioned that product managers need both a technical understanding and market sensitivity. Only by combining these can they better guide the direction of AI development. They need to work closely with engineers to ensure that technology truly solves user problems, rather than simply pursuing technological advancement.

The potential of AI is enormous, but realizing this potential requires the effort and wisdom of product managers. Scott hopes that through their continuous exploration and practice, AI can play a greater role in various fields, driving social progress and development.

In the training of AI, product managers are not just messengers of information, but also drivers and optimizers. Their work ensures the effective application of AI technology across various industries, bringing better user experiences.

Key takeaways:
🌟 Product managers play a key role in training AI agents, particularly in establishing feedback loops.
🔄 Feedback loops enable AI to continuously improve its task performance based on user feedback.
🤝 Product managers need to combine technical understanding with market needs to drive the development of AI technology.

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