NatWest Partners with IBM to Launch Generative AI Program for Enhanced Customer Experience
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Translated data:
NatWest collaborates with IBM to launch a generative AI initiative, enhancing customer experience. The bank has upgraded its virtual assistant Cora, introducing generative AI capabilities that provide customers with more information through conversational interactions. This makes NatWest one of the first banks in the UK to deploy generative AI virtual assistants in digital services, offering customers an improved experience.
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