Got It AI Launches Agent Copilot as an AI Assistant for Customer Service and Sales
VentureBeat
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Got It AI has introduced Agent Copilot, an AI assistant designed for customer service and sales operations. Agent Copilot combines generative artificial intelligence with safeguards to provide customer service representatives with rapid and accurate information retrieval, enhancing customer interactions and reducing response times. This solution also supports integration with a variety of data sources, including PDFs, web pages, documents, and presentations, as well as enterprise-specific on-premises deployments. Got It AI's TruthChecker AI significantly reduces the likelihood of the generative model producing erroneous responses, offering knowledge retrieval dialogues with near-human level accuracy. Agent Copilot is expected to launch officially in September 2023 and is already undergoing open testing with several enterprises.
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