Mastercard Launches AI Shopping Assistant 'Shopping Muse'
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Mastercard has launched an AI-powered shopping assistant called "Shopping Muse" on Chinaz. This service converts consumer requests into personalized gift suggestions through conversational interactions. Backed by the personalized platform Dynamic Yield, Shopping Muse aims to save time and enhance customer satisfaction, aligning with Mastercard's data and service strategy. Consumers can use unconventional search terms to receive relevant product recommendations, experiencing a smarter way to shop.
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