Recently, McDonald's announced a collaboration with Google to deploy generative artificial intelligence in thousands of stores starting from 2024. The partnership includes upgrades to both hardware and software, affecting systems such as ordering kiosks and the company's mobile application. McDonald's stated that this will enable them to optimize using generative AI on large datasets, providing hotter and fresher food. Although the announcement emphasized the goal of enhancing restaurant operations, questions remain about whether this will lead to job automation and the impact on employee positions.
McDonald's Partners with Google to Introduce AI for Optimizing Global Stores Starting in 2024
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