The research team from University College London and Eberhard Karls University Tübingen, featuring their chatbot Limbic Access, has demonstrated its potential in enhancing the accessibility of mental health services in a study published in a Nature subsidiary journal. Through observational research, it was found that the use of the system significantly increased the utilization of NHS talking therapy services, particularly among minority groups. By employing personalized design and guiding the self-referral process, Limbic Access successfully reduced the social stigma associated with mental health issues. However, the study also pointed out certain limitations that need to be carefully weighed in practical clinical practice.