Uber Eats is developing an AI-based chatbot that will provide recommendations and offer users a faster way to place orders. The chatbot will inquire about users' budgets, food preferences, and assist them in ordering. The specific launch date for this chatbot has not yet been determined. Uber Eats accounts for about one-third of the company's revenue and is competing with DoorDash and Instacart in leveraging AI to improve food delivery. Additionally, both DoorDash and Instacart are also developing AI-based chatbots to expedite ordering and help customers find food options. These delivery apps all aim to offer better services through AI technology to attract more consumers to use their products.
Uber Eats' New AI Chatbot to Provide Recommendations and Speed Up Ordering
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