Global trust in AI has fallen to 53%, 18 months into the AI revolution. There is a widespread negative perception of AI innovation management. Only 35% of the American public trusts AI technology, a decrease compared to five years ago.

Over the past year, the rise of AI in the workplace has brought hope for business transformation and new ways of working. Both company leaders and employees feel anxious about its deployment, especially as the recent wave of layoffs in the tech industry has exacerbated this distrust. It is crucial for senior leaders to better communicate to employees how AI will change the company and their jobs. Experts indicate that for long-term success, senior leaders must be enthusiastic about AI and provide clear communication to explain how AI will impact and change employees' work.

The democratization of generative artificial intelligence (GenAI) will accelerate enterprise adoption and enhance the connection between employees and knowledge. The rising demand for AI trust, risk, and security management can improve decision-making accuracy. Intelligent applications, serving as foundational capabilities, will be widely used to enhance and automate work, receiving high attention from CEOs. Sustainable technology plays a crucial role in achieving ecological balance and human rights, with CIO personal compensation linked to the impact of sustainable technology.