Key trends in Asia-Pacific financial services for 2024 include digital transformation, payments, mortgages, generative AI, embedded finance, big tech and emerging technologies, and regulation. Colin Kum, Mambu's new Sales Director for Asia-Pacific markets, stated that generative AI will be a focal point of financial attention in 2024, particularly in enhancing customer experience. The Asia-Pacific financial services sector will be impacted by regulatory changes, with new digital banking licenses being issued in some regions and significant changes to cross-border payment regulations. The rise of generative AI in the banking sector is expected to become a key aspect of 2024.

SymphonyAI Sensa-NetReveal has introduced the Sensa Investigation Hub, the first high-impact AI-driven financial crime investigation and detection platform in the Asia-Pacific region. The Sensa Investigation Hub leverages advanced predictive and generative AI technologies, combined with leading global risk and compliance expertise, to provide a world-class investigation platform that can enhance investigator productivity by up to 70%. The platform integrates SymphonyAI's generative...

Forbes predicts that 2024 will be a year full of exploration and potential for the Asia-Pacific region, with generative artificial intelligence (genAI) at the heart of the innovation wave. 30% of Asia-Pacific companies will benefit from the transformative impact of genAI, facing challenges in work culture and data management. A quarter of Asia-Pacific B2B marketers will increase their customer engagement budgets to drive growth.