Microsoft has partnered with Be My Eyes to integrate GPT-4, providing blind users with faster and more efficient customer service. The digital visual assistant 'Be My AI' is incorporated into Microsoft's disability support desk, solving technical issues in less than half the time of human agents. Be My AI uses the GPT-4 visual model to generate image descriptions and offers contextually relevant, suggestion-based guidance through natural language AI conversations. Microsoft is committed to enhancing product accessibility, and the collaboration with Be My Eyes is its latest initiative.