American fast food chain Taco Bell has announced an expansion of its artificial intelligence (AI) ordering system testing, with plans to roll out AI voice technology to hundreds of stores by the end of 2023. This initiative aims to reduce employee workload, improve order accuracy, shorten customer wait times, and ultimately drive profit growth. This move demonstrates the fast food industry's shift towards intelligent services. Yum! Brands has already tested AI technology at some Taco Bell drive-thrus in the U.S., with plans to introduce it at KFC locations in Australia in the future.

At the annual health conference, Oracle unveiled a generative AI assistant aimed at improving workflows in the healthcare sector. This assistant offers multimodal support through voice and text commands, automating the management of medical records and enhancing patient care quality. Oracle plans to roll out this assistant fully within the next 12 months to streamline healthcare processes and provide additional services. The assistant will allow healthcare professionals to easily access information and enhance the self-service experience. This technology is expected to address healthcare institutions' trust issues regarding generative AI technology.