Tencent Cloud ASR has been upgraded to better handle dialects and noise. ASR supports recognition of 23 dialects and noise filtering. The large language model enhances recognition accuracy. The product is widely used by both internal and external enterprise clients, with Tencent Cloud ASR reaching a daily call volume of over 10 billion.

With the use of artificial intelligence, voices on the phone can be simulated and communicated in real-time, making phone calls less trustworthy. AI-generated voices are used in a type of fraud known as voice phishing or 'vishing'. Technology companies are addressing this threat by identifying patterns and finding ways to block them. Business and consumer education are the only truly proactive methods to impart knowledge on protecting personal information. Identity protection services will continue to be useful for consumers, and employee cybersecurity training needs to be established.