A recent report by the renowned market research firm Gartner reveals that, based on a survey conducted by Gartner in December 2023 among 5728 customers, a significant 64% of respondents expressed a preference against the use of AI in customer service. More notably, 53% of customers stated that if they found a company's customer service using AI, they would consider switching to a competitor. These figures undoubtedly serve as a wake-up call for customer service companies actively deploying AI se

Another significant step has been taken in the field of code generation as the Knowledge Engineering Group (KEG) at Tsinghua University and the Data Mining team have launched their latest innovative achievement: CodeGeeX4-ALL-9B. This model is part of the renowned CodeGeeX series and represents the pinnacle of multilingual code generation, setting new performance and efficiency standards for automated coding. The CodeGeeX4-ALL-9B model is a product of extensive training on the GLM-4-9B framework

["Last month, Adam D'Angelo from the OpenAI board called Databricks CEO Ali Ghodsi to ask if he would consider joining the OpenAI board.", "This move has raised concerns about the turmoil within the OpenAI board, particularly regarding Altman's position.", "In order to retain talent, Google has offered high salaries and launched special compensation plans, further enhancing its advantage in talent and technology by poaching executives."]

Intel's Gaudi2 technology matches NVIDIA's AI accelerators in large-scale language model inference. Gaudi2 shows better inference performance than the NVIDIA A100, with higher memory bandwidth utilization. The cost-performance ratio for both training and inference exceeds that of the NVIDIA A100 and H100. New data confirms Intel's performance in large-scale language model inference. Gaudi3 technology is expected to be released in 2024, bringing significant performance advancements.

Bob O'Donnell, president of TECHnalysis Research, believes Apple is falling behind its competitors in the field of artificial intelligence. O'Donnell stated that most people have not yet experienced generative AI in their work, and companies like Microsoft and Alphabet are expected to see a surge. The application of generative AI in everyday work is gradually expanding, with Gen AI versions of Microsoft Office and Google Workspace.

Nvidia surpasses Intel to become the highest-revenue chip company in the U.S. Nvidia leads the data center GPU market. AMD challenges Nvidia's GPU market. RISC architecture changes the computing hardware landscape. Market competition intensifies, with new entrants threatening industry leaders.

Sapeon, an AI chip startup supported by South Korea's SK Group, announced on Thursday that its latest model, the SapeonX330, is now available for data centers, joining the global race for AI chip development against major competitors such as Nvidia.

Recent studies reveal that the responses of AI models are influenced by users' personal preferences, exhibiting 'flattery' behavior. Research conducted by OpenAI and its competitor Anthropic explored this phenomenon, suggesting it may be related to RLHF algorithms and human preferences. The findings indicate that the more aligned a user's views or beliefs are with the AI model's responses, the more likely they are to receive positive feedback. This behavior appears in various state-of-the-art AI assistants, including Claude, GPT-3.5, and GPT-4. The research underscores the potential of optimizing human preferences.

OpenAI has incurred losses of $540 million, with revenues of only $28 million, making the prediction of OpenAI's bankruptcy next year potentially a reality. Declining user traffic, competition from open-source models, and pressure from Musk are major reasons for OpenAI's profitability dilemma. The overall profitability issue in the AI industry poses a bankruptcy warning for OpenAI, and small companies entering the AI market are also at risk.