Kore.ai is an AI-powered virtual assistant and process automation platform that delivers automated front-office and back-office interactions for businesses across industries. It provides exceptional experiences for customers, agents, and employees across voice and digital channels, delivering convenient, timely, and personalized service experiences. Kore.ai's features include customer experience optimization, employee experience optimization, banking assistant, search assistant, and healthcare assistant. It caters to a wide range of industries, including banking, insurance, healthcare, retail, telecommunications, travel & hospitality, media & entertainment, and energy.