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Recently, Brazilian startup Carecode announced the successful completion of a $4.3 million pre-seed funding round. This funding will be used to develop its AI-based customer service system. The project aims to enhance customer experience in the healthcare industry, helping hospitals and medical institutions communicate more efficiently with patients. With the rapid advancement of AI technology, Carecode's innovative services are expected to play a significant role in the healthcare sector. Image source note: The image is AI-generated and licensed by Midjourney.

As the potential of artificial intelligence in healthcare draws increasing attention, Brazilian startup Carecode is emerging in this trend. Carecode focuses on leveraging AI agents to handle various tasks before and after medical appointments, aiming to lower healthcare costs and improve outcomes. CEO Thomaz Srougi stated in an interview that the importance of not only face-to-face meetings with doctors cannot be overlooked, but also the stages before and after appointments are crucial. His medical background stems from a decade of industry experience, during which he founded.