2024-08-19 10:14:45.AIbase.11.1k
84% of Gen Z Consumers in Singapore Understand Generative AI and Its Potential in Banking
Generation Z in Singapore exhibits remarkable awareness and optimism towards generative artificial intelligence, with 84% of respondents familiar with the technology and 80% optimistic about its potential in the banking industry. Over 60% of Gen Z consumers show strong interest in the diversity of AI applications in banking services, particularly in fraud detection and answering inquiries about banking products. Nearly 70% of consumers hope to use AI for retirement planning, bill payment updates, and expense tracking analysis. Gen Z's interest in AI personal shopping assistants is especially notable, with 43% having already experienced AI in online shopping.