Salesforce has acquired the AI voice assistant startup Tenyx to enhance the interactivity of its customer service system and meet user needs through a natural and smooth conversational experience. Tenyx's technology has been applied in various fields such as e-commerce, healthcare, and hospitality, and will become an essential part of Salesforce's customer service system. The transaction is expected to be completed by October 31, 2024, with the Tenyx team joining Salesforce to continue product development. The acquisition aims to leverage AI fully.

Volkswagen announced that its voice assistant 'Plus Speech', developed in collaboration with Cerence, will officially launch in the United States this week, integrated into the 2025 Jetta, Jetta GTI, and ID.4 (82kWh battery) models. This feature can execute in-car commands, answer questions unrelated to driving, and provide more natural and fluent responses using various data sources, including ChatGPT, via the internet. The 'IDA' feature allows drivers and passengers to express their needs by saying 'Hi IDA'.

Amazon has announced the launch of an improved version of its voice assistant, named 'Remarkable Alexa', which is primarily based on Anthropic's Claude AI model. This move aims to enhance Alexa's performance and address accuracy issues in understanding user commands and needs. The new assistant will introduce several practical features, such as daily AI-generated news summaries, a child-specific chatbot, and conversational shopping tools. Expected to be released in mid-October, it will operate on a subscription model with a monthly fee of approximately $5 to $10.

LG will showcase its first smart home hub ThinQ ON at the IFA 2024 technology fair. This hub integrates artificial intelligence technology, allowing it to connect and control LG appliances and third-party devices, supporting Thread, Matter, and Wi-Fi. The ThinQ ON features a compact and rounded design, doubling as a smart speaker with an integrated LG AI voice assistant that can understand natural language, interpret context, and learn user preferences to provide a personalized experience. The device is powered by a self-developed AI chipset and supports Matter certification.

LG announced the launch of its first dedicated smart home hub - ThinQ ON - ahead of IFA 2024. This compact, round white hub functions as a smart speaker and is equipped with an AI voice assistant. ThinQ ON uses advanced AI technology to control LG appliances and other smart home devices via Matter, Thread, and Wi-Fi connections, allowing for monitoring of device usage and personalized adjustments. Its Matter certification ensures compatibility with various network connections and compatibility with LG and third-party devices, enhancing the user experience.

Amazon is set to launch a fully revamped version of its Alexa personal voice assistant in October, introducing features such as the AI-generated news summary called 'Smart Briefing', which will require a subscription to access. The new Alexa aims to enhance daily engagement, particularly regarding the accuracy of political news and information security. The AI-generated news summary feature has become a focal point of user demand, with subscription costs expected to reach up to $10 per month. Additionally, Amazon plans to expand Alexa's presence in e-commerce and children's entertainment through 'Project Banyan'.

Samsung has announced the introduction of AI features for its smart appliances, highlighting the smart fridge's support for AI-generated wallpaper. Users can customize the fridge display wallpaper by choosing themes, categories, and artistic styles. This feature requires a Wi-Fi connection and is limited to generating five wallpapers daily. Additionally, Samsung has upgraded the Bixby voice assistant to enhance smart home control capabilities, allowing it to understand complex commands and remember conversations, making interactions with appliances more natural. However, the Bixby upgrade is only available for select models launched in 2024, including the Bespoke series of refrigerators.

'Ask Little Universe' AI search feature in the Instant App innovatively combines audio content with in-depth knowledge search, providing voice-based deep analysis and recommendation services. Users can search using keywords to obtain not only text summaries but also relevant audio content on various topics, such as sports analysis and historical discussions. Key features include personalized recommendations, retro interface design, and in-depth exploration of vast audio content. However, there is an issue of outdated data, such as information regarding retirement age. This feature offers users a rich and diverse experience.

German automotive giant Audi has announced that starting from the summer of 2021, it will integrate the AI assistant ChatGPT into 2 million of its existing vehicles. This initiative marks a significant step for Audi in enhancing the driving experience and safety.

The smartphone will be launched on February 29 at 7 PM. It is equipped with an AI Dynamic Key for one-click access to the Aicy voice assistant 'Xiao Xi'. The Meizu 21 phone has introduced the stable version of the Flyme 10.5.0.1A system, with the voice assistant Xiao Xi now integrated with AI large models and supporting various AI functions. The phone's configuration includes a Snapdragon 8 Gen 3 SoC, a 6.79-inch 2K OLED screen, and a battery that supports 80W wired fast charging, with prices starting from 5299 yuan.

Meizu 20 / Pro phones have received the Flyme 10.5.0.0A system update, with a size of 162.08MB. The update mainly integrates the Aicy voice assistant with AI large models. Key features include the Aicy voice assistant 'Stream' utilizing AI large models, a new text image search function in the gallery, image recognition with long press and smart cutout functions, new intelligent erasing feature for image editing, as well as bug fixes and optimizations for some gaming scenarios. The Flyme 10.5 system brings a brand new experience.

Nothing Phone users can now access OpenAI's ChatGPT voice assistant directly from the quick settings panel and home screen. Users only need to install the official ChatGPT Android app and use its voice chat feature once to utilize ChatGPT from the quick settings panel or widget. As the voice assistant for Nothing Phone, ChatGPT offers features like text generation and language translation.

Volkswagen announced the batch integration of ChatGPT in multiple vehicle models, in conjunction with the IDA voice assistant, marking the automotive industry's official entry into the era of generative AI. Users can interact with their vehicles using natural language to perform functions such as checking traffic conditions, navigation, and adjusting settings. Models featuring integrated ChatGPT include ID.7, ID.5, ID.4, ID.3, the new Tiguan, the new Passat, and the latest Golf. Generative AI technology makes automotive voice interaction smarter and more user-friendly, and Volkswagen is committed to democratizing technology.

Amazon Web Services (AWS) has recently launched a chat tool named Amazon Q aimed at users of its contact center service, Amazon Connect. Amazon Q acts like an AI assistant, allowing users to ask business-related questions using their own data, and it can display relevant information. Q can answer specific questions about the use of AWS, as well as recommend the best AWS services for projects. Each instance of Amazon Q varies based on the integrated services.