Emma is an AI assistant building tool based on OpenAI's GPT-3.5 technology. Users can quickly build custom AI assistants, connect to organizational resources or upload files, enabling the assistant to help you or your team handle any query. Emma also offers features like help desk chatbot and assistant training. Users can interact with the assistant through a chat webpage, desktop application, integrations, or by accessing the Emma API. Emma also supports seamless integration with various platforms, including Slack, support applications, Zapier, email software, and more.