Chatio is a website chatbot software powered by AI designed to provide support for small businesses, capable of resolving 80% of customer support requests. It is easy to set up, can be operational within 5 minutes without requiring programming knowledge, offers 24/7 customer support, and provides multilingual support. Its main features include automatically answering customer questions, collecting feedback, and offering support suggestions. Typical use cases include providing AI support on websites, collecting user feedback, and product recommendations.