Tencent Enterprise Customer Service

It provides an all-encompassing intelligent online customer service system that supports integrated communication across multiple channels, thereby enhancing the efficiency of corporate customer service.

CommonProductBusinessSmart Customer ServiceOnline Customer Service System

Visit

Tencent Enterprise Customer Service is an intelligent online customer service system powered by instant messaging and artificial intelligence technologies. It comprehensively improves the efficiency of corporate customer service. The product is positioned to offer full-scenario enterprise-level SaaS services, helping businesses achieve digitalized smart operations.

\Supports blending multiple communication channels such as apps and WeChat
offering QQ friends exclusive customer service for easy communication across various platforms.\
\Facilitates multi-round dialogue support and table graph Q&A functions to enhance consultation efficiency
making customer service work more efficient.\
\Enables intelligent ticket automation and cross-departmental collaboration
quickly resolves customer issues
and enhances customer satisfaction.\
\Includes standardized lead cleaning and management functionalities
supporting multi-dimensional tracking and visualization
helping businesses better manage customer information.\

\Tencent Enterprise Customer Service is suitable for all types of businesses
especially retail e-commerce and online service sectors. It assists in enhancing customer service efficiency
Boosting customer conversion ability
and achieving digitalized smart operations.\

{ABC E-commerce:ABC E-commerce improved consultation efficiency and promoted sales conversion through the multi-channel customer service coverage and intelligent routing provided by Tencent Enterprise Customer Service.}
{XYZ Online Service Platform:XYZ Online Service Platform achieved cross-departmental efficient collaboration and quickly resolved customer issues by utilizing the intelligent ticket automation function of Tencent Enterprise Customer Service.}
{123 Retail Chain Store:123 Retail Chain Store successfully strengthened customer conversion advantages and boosted sales performance by leveraging the proactive marketing functions of Tencent Enterprise Customer Service.}

Log in to the Tencent Enterprise Customer Service website at https://qidian.qq.com/module/service.html
Register an account and verify your identity
Set up the customer service dashboard
configure multi-channel coverage and intelligent routing distribution rules
Establish a customer database to manage business opportunities

Visit

Tencent Enterprise Customer Service Visit Over Time

Monthly Visits

825904

Bounce Rate

61.72%

Page per Visit

2.1

Visit Duration

00:03:41

Tencent Enterprise Customer Service Visit Trend

Tencent Enterprise Customer Service Visit Geography

Tencent Enterprise Customer Service Traffic Sources

Tencent Enterprise Customer Service Alternatives

GPTS4O.SO — A multimodal AI platform that integrates text, image, and audio interactions

Productivity•Multimodal•Text Analysis

144

AI Desk — An AI-driven online customer service system that boosts sales and reduces costs.

Business•Customer Service•AI Chatbot

Encounter AI Advisor — Intelligent voice analysis to enhance retail customer service experience.

Business•Speech Recognition•Customer Service

GPTBase — Enhance business efficiency using the ChatGPT AI engine.

Business•Chatbot•Automation

222

multi-agent-concierge — Multi-agent concierge system to enhance customer service efficiency.

Programming•Multi-agent system•Customer service

Callbook.ai — An AI phone system seamlessly integrated with Zoho CRM.

Business•AI Phone System•Zoho CRM Integration

AWSME.ai — Intelligent chat support to enhance customer interaction experience.

chatting•Chatbot•Customer Service

114

Brainybear — An AI-powered chatbot that provides quick responses to customer inquiries.

InternationalSelection•Chatbot•Multilingual Support

156

Brainfab — Easily launch a product powered by an AI assistant.

Productivity•Social Media•AI Assistant

126

Kotae — An intelligent chatbot designed for small businesses

InternationalSelection•Intelligent•Automation

Leo AI Phone Assistants — Build your AI phone assistant without coding

InternationalSelection•Phone Assistant•Customer Service

138

Vitamin AI — All-in-one Business Solution Powered by AI

Productivity•Automation•Productivity

156

Fin AI Copilot — Intelligent customer service assistant, boosting service efficiency

Productivity•Customer Service•Artificial Intelligence

Callin AI — AI-powered voice assistants to enhance business customer service efficiency.

InternationalSelection•AI Voice Assistant•Customer Service

AI drafts by Help Scout — Boost customer service team efficiency and deliver personalized customer experiences.

Business•Customer Service•Automation

126

tak.chat — An AI-powered smart assistant for realizing 24/7 sales automation.

InternationalSelection•Sales Automation•Customer Service

228

Hillda — An AI-powered intelligent assistant featuring immersive 3D avatars and seamless language translation.

chatting•Customer Service•Language Translation

114

OAM AI — Smart home automation, reducing 91% of guest communication needs

InternationalSelection•Smart Housekeeper•Automation

Chatmate — AI customer service chatbot, resolving 80% of customer inquiries quickly.

Business•AI Customer Service•Customer Service

228

Ringly.io — AI Phone Agent, Enhancing Ecommerce Customer Service Efficiency

Business•Customer Service•Automation

CallFluent AI — A product that leverages AI technology to convert calls into revenue.

Business•Artificial Intelligence•Voice Technology

Retell — Build advanced voice AI powered by LLMs for human-like interaction experiences.

InternationalSelection•Speech Recognition•Natural Language Processing

Xunfei A.I. Intelligent Customer Service Solution — A multi-channel intelligent customer service solution based on科大讯飞speech technology.

ChineseSelection•Intelligent Customer Service•Speech Recognition

3816

Yuque AI Customer Service — A data-driven AI customer service platform that supports multi-channel online customer service, helping businesses cut costs and increase efficiency.

ChineseSelection•AI customer service•online customer service

1200

Best AI Websites & Tools