Keatext

AI-Powered Text Analysis Platform

CommonProductBusinessText AnalysisCustomer Experience

Keatext is an AI-powered text analysis platform focused on analyzing customer experience and employee engagement. It helps businesses understand and improve experiences by analyzing customer and employee feedback. Keatext leverages AI to provide customized recommendations for enhancing customer and employee experiences, and its integration and cloud platform simplify the data upload and analysis process.

Seamlessly upload feedback data and quickly uncover insights
Reduce analysis time and boost decision-making efficiency
360-degree customer journey view with recommendations for the most impactful actions
Improve customer satisfaction (CSAT) and empower CX and HR teams
Identify root causes of negative reviews
Understand the drivers of NPS and CSAT scores
Improve problem resolution time and reduce customer churn

Keatext is designed for businesses that seek to gain deep insights into customer and employee feedback
enabling data-driven decisions. Whether it's customer experience teams or human resources departments
Keatext delivers valuable insights to both
ultimately enhancing service quality and employee satisfaction.

Chris Gast
COOLA's VP Customer Experience
praises Keatext's service level and considers it an excellent starting point for businesses to begin listening to their customers.
Cyrine Ben Ncib
Intelcom's Marketing Specialist

Visit the Keatext website and create an account.
Upload customer or employee feedback data files or utilize Keatext's integration services.
Leverage Keatext's AI technology to perform text analysis and gain insights.
Take action based on AI recommendations to improve customer or employee experiences.
Download insight summaries to share with your team or management.

Visit

Keatext Visit Over Time

Monthly Visits

4952

Bounce Rate

39.75%

Page per Visit

5.6

Visit Duration

00:00:44

Keatext Visit Trend

Keatext Visit Geography

Keatext Traffic Sources

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