Promega is a leading company in the life sciences sector, providing innovative biological reagents and integrated systems for research and applied technologies. By adopting ChatGPT from the top down, Promega helps its employees manage thousands of products and over 60,000 accounts more efficiently, thereby speeding up product delivery within the biotechnology ecosystem. The use of ChatGPT not only enhances work efficiency but also strengthens customer relationships and plays a vital role across various domains, including manufacturing, sales, and marketing.