Hello Patient

An AI-driven healthcare communication assistant that automates phone and SMS interactions.

CommonProductBusinessHealthcare CommunicationAutomation

Hello Patient is an AI-powered healthcare communication platform designed to enhance service efficiency through automated phone and SMS interactions. The platform integrates EHR, CRM, and PMS systems to ensure consistent and script-compliant communication at the right time, thereby improving patient loyalty and service quality. Product background information indicates that Hello Patient aims to reduce the workload of healthcare professionals by leveraging AI technology for timely and consistent patient interactions while lowering operational costs.

- Automated phone and SMS communication: Achieved through the AI assistant Mia for seamless patient interaction.
- Integration of EHR
CRM
and PMS systems: Enables seamless integration of medical records
customer relationship management
and practice management systems for enhanced workflow efficiency.
- Consistency and script-compliant communication: Ensures every interaction adheres to predetermined scripts and standards
increasing patient satisfaction.
- Enhancing patient loyalty: Strengthens patience loyalty through timely and consistent communication.
- Alleviating the burden on healthcare workers: Allows staff to focus on face-to-face patient services

\Target audience includes healthcare providers such as hospitals
clinics
and specialists. Hello Patient enhances patient communication efficiency through automated communication processes
reducing human resource input while increasing patient satisfaction and loyalty
making it suitable for healthcare institutions aiming to improve operational efficiency and service quality.\

A hospital using Hello Patient reported a 30% increase in patient satisfaction while reducing human resource investment by 50%.
A dental clinic automated appointment reminders with Hello Patient
resulting in a 20% decrease in no-show rates.
A family medicine clinic utilized Hello Patient to enhance patient follow-up rates
thereby increasing patient loyalty.

1. Visit the Hello Patient official website to register an account.
2. Collaborate with the Hello Patient team to define the healthcare institution's goals and initiate system integration.
3. Train and customize the AI assistant
Mia
to adapt to specific SMS and phone workflows.

Visit

Hello Patient Visit Over Time

Monthly Visits

1846

Bounce Rate

88.08%

Page per Visit

1.1

Visit Duration

00:00:59

Hello Patient Visit Trend

Hello Patient Visit Geography

Hello Patient Traffic Sources

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