Yelp

AI-driven local business discovery and connection features

CommonProductBusinessLocal BusinessUser Reviews

Yelp is a local business discovery platform based on user reviews, enhanced by AI technology to improve users' ability to discover local businesses and to provide business owners with more efficient advertising optimization and customer connection tools. Yelp's new features include AI-driven Review Insights, personalized business discovery, enhanced Yelp Assistant functionalities, and integration with Apple Maps, all designed to enhance user experience and operational efficiency for business owners.

Review Insights: Leverage large language models (LLMs) to analyze sentiment in user reviews and provide aggregated sentiment scores on specific aspects of the business.
Personalized Business Discovery: Showcase local business information through personalized content and trend searches in the homepage feed
along with AI-generated videos for richer experiences.
Yelp Assistant: An AI chatbot that helps users connect with professionals and streamline project editing and broadcasting to improve communication efficiency.
Request a Quote in Apple Maps: Integrated quote request feature in Apple Maps that allows users to connect with local professionals wherever they search.
AI-driven Advertising Optimization: Automatically optimize ad performance
providing business owners with more effective advertising strategies.
AI-enhanced Business Owner Inbox: Helps service professionals manage leads more effectively
highlighting key information about jobs using AI.

\The target audience includes local business owners and consumers seeking local services. For business owners
Yelp's new features can help them attract customers more effectively and manage their operations. For consumers
the AI-driven discovery feature allows them to quickly find the local services and businesses they need.\

A user discovers a newly opened restaurant on Yelp and checks Review Insights to decide whether to visit.
A business owner utilizes the AI-enhanced advertising optimization feature to improve ad ROI.
Consumers find local services on Apple Maps and directly request quotes through Yelp.

1. Visit the Yelp website or open the Yelp app.
2. Enter the type of local business or service you are looking for in the search bar.
3. Use the AI-driven Review Insights to view sentiment scores in user reviews to understand various aspects of the business.
4. Explore recommended businesses in your homepage feed through personalized business discovery features.
5. If you need a service

Visit

Yelp Visit Over Time

Monthly Visits

262104

Bounce Rate

61.87%

Page per Visit

1.8

Visit Duration

00:00:09

Yelp Visit Trend

Yelp Visit Geography

Yelp Traffic Sources

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