Riviera is an AI-powered voice platform designed specifically for the hotel industry, aiming to enhance customer experience and optimize hotel operational efficiency through intelligent voice interaction. It supports multilingual conversations, enabling quick responses to customer inquiries and handling requests such as reservations and room service. It also offers personalized service through data analysis. Using advanced AI technology, Riviera reduces manual intervention, lowers operating costs, and helps alleviate employee workload, especially during peak seasons. The product stems from the digital transformation of the hotel industry and the increasing customer demand for service immediacy and personalization. Pricing and specific positioning are customized based on hotel size and needs.