Symanto Brain is an AI-powered text analysis engine that delivers real-time customer insights, empowering businesses to understand consumer sentiment and opinions. By fusing artificial intelligence with psychological principles, Symanto Brain can analyze customer emotions, evaluate overall sentiment, uncover customer perspectives on specific topics, and categorize customer emails and support tickets. Symanto Brain also facilitates chatbot development, assesses customer service representative tone, and automates IT help desks. Symanto Brain is designed to help businesses anticipate consumer needs, gain a competitive edge, and enhance return on investment.