Desku is an AI-powered customer support help desk software that streamlines customer service through automated workflows. It assists teams in managing and responding to customer service requests across multiple channels, including shared email, social media messages, and WhatsApp. Desku also offers real-time chat functionality, an AI-driven knowledge base, and integration with various e-commerce platforms. Desku's pricing is straightforward and more user-friendly and advantageous compared to competitors like Zendesk, Help Scout, and Intercom.