Feedback Sync is an AI-powered Slack app that centralizes customer feedback, enabling your entire organization to access, reference, and analyze it. It helps identify trends and proactively prevent customer churn. Installing Feedback Sync can lower your customer churn rate and boost profitability. On average, companies lose 10% of their customers each year, and reducing churn by just 5% can increase profits by 25% to 85%, depending on the industry.