Feedback Navigator

Quickly collect and extract valuable insights from customer feedback.

CommonProductBusinessCustomer FeedbackSentiment Analysis

Feedback Navigator is an AI-powered customer feedback analysis platform. It allows users to import customer feedback from multiple platforms and, through built-in data sources, custom categories, and sentiment analysis tools, swiftly extract valuable insights. The platform supports automated workflows and offers CSV export functionality, enabling users to conduct custom analysis or visualization externally.

Import customer feedback from platforms like Trustpilot
Booking.com
and Yelp.
Define custom categories to detect within the provided feedback.
Utilize large language models to extract accurate sentiment from overall feedback and each detected category.
Quickly get an overview of the most frequent requests from customers.
Trigger custom workflows using webhooks when new reviews are analyzed.
Export data with a single click for custom analysis or visualization outside Feedback Navigator.

Feedback Navigator is suitable for various business users who need to efficiently collect and analyze customer feedback
including property managers
gym owners
product teams
hotel managers

A property manager uses Feedback Navigator to quickly analyze customer reviews for all their properties.
A gym owner leverages Feedback Navigator to rapidly assess reviews for each of their gyms.
A product team utilizes Feedback Navigator to centralize all customer feedback
automating the categorization and analysis process.

1. Register and log in to the Feedback Navigator platform.
2. Choose and connect the platforms from which you want to import feedback
such as AirBnb
Booking.com
etc.

Visit

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