Ideta is a tool that helps companies optimize operations and business processes through artificial intelligence and automation. It offers a range of products, including AI chatbots, call robots, social media management tools, and more. Ideta's chatbots can help customers answer questions, handle customer service tasks, and lighten the burden on teams. It can also automatically respond to social media comments, enhancing customer interaction. Ideta also provides Webhooks functionality, allowing it to connect with third-party applications and databases to streamline workflows.