Dovetail 3.0 is an AI-powered customer insights platform that helps businesses rapidly gather customer feedback and translate it into product decisions through features like automated analysis, channel monitoring, instant Q&A, and participant recruitment. By leveraging state-of-the-art large language models, it automatically categorizes user feedback, support tickets, app reviews, and more, providing customized views to help businesses understand customer needs and refine product direction. The interface has been redesigned for improved usability, making it suitable for all types of users.