Ask Dovetail is an AI customer insights tool integrated within Slack and Microsoft Teams, capable of transforming customer feedback into real-time insights, helping businesses directly listen to customer voices during the product decision-making process. The product employs AI technology to analyze conversations, documents, and survey results, providing real-time trend insights that assist businesses in optimizing product roadmaps, improving sales strategies, tracking customer success, and precisely targeting markets. Key advantages of Ask Dovetail include instant feedback, data-driven decision support, and the ability to protect sensitive customer data.