The humanoid AI robot named Adam made its debut at a Walmart in Rockford, Illinois, marking the first deployment of a beverage robot in the U.S. and the launch of AlphaMax Management. Adam is capable of intelligent conversation and drink preparation, serving up to 200 beverages daily. Programmed and maintained by Richtech Robotics, it specializes in coffee and boba drinks. Customers can conveniently order and pay via an integrated touchscreen. Th....

Walmart showcased its latest advancements in the field of generative AI at the VB Transform2024 event. As one of the world's largest retailers, Walmart not only utilizes AI technology to enhance customer experience but has also made significant achievements in improving productivity and operational efficiency.Desirée Gosby, Vice President of Emerging Technologies at Walmart, pointed out that the company is continuously expanding the application of AI technology, including the optimization of op

Walmart plans to implement a fully automated grocery replenishment service using AI technology, ensuring that refrigerators are always stocked with food, eliminating the need for users to shop in person. The AI learns user shopping habits and sales data to generate personalized shopping lists, delivering them to users' homes through the InHome service. Walmart is actively investing in AI technology and has launched a generative AI search engine in its iOS app to enable broader product queries. The company showcased its latest AI technology, with Sam's Club developing a device for scanning shopping carts to improve checkout efficiency.

Microsoft and Walmart have teamed up to implement generative AI technology in a new e-commerce search feature. Walmart leverages Microsoft's Azure OpenAI large language model alongside its e-commerce data, similar to ChatGPT's search capabilities. The generative AI search simplifies the product selection process for users on e-commerce platforms, enhancing the shopping experience. The feature has already been launched in Walmart's iOS mobile application and is expected to create an industry value ranging from $40 billion to $660 billion. Walmart focuses on improving shopping efficiency and has previously introduced a one-click fitting feature on social e-commerce platforms.

["Walmart is investing heavily in artificial intelligence, enhancing its inventory management system through generative AI tools.","Artificial intelligence shortens delivery times, predicts sales, and adjusts inventory in a timely manner based on weather events, improving supply chain efficiency.","AI technology is being used to enhance the holiday shopping experience, making it easier for customers and reducing inventory waste.","Walmart's inventory management system monitors high-demand areas quickly through historical data and predictive artificial intelligence.","Walmart plans to achieve further advancements in emerging technologies, focusing on augmented reality and virtual reality."]

Walmart has announced its commitment to responsible AI, focusing on six key areas: transparency, safety, privacy, fairness, accountability, and user-centricity. The commitment aims to help users understand how the company utilizes AI and the advanced safety measures taken to protect user data. Evaluations of AI systems ensure that sensitive information is used in a privacy-preserving manner to mitigate potential biases that could affect users. By using human-managed AI, Walmart takes responsibility for its impacts and continuously improves its AI tools based on user feedback. The company hopes to pave the way for ethical AI adoption in the retail industry through its leadership.

SoftBank and Walmart have established a joint venture called GreenBox Systems to promote AI warehouse technology to small and medium-sized enterprises (SMEs). GreenBox Systems will utilize Symbotic's AI warehouse systems to provide warehousing automation services to SMEs. Symbotic's system can enhance warehouse efficiency and reduce costs, potentially bringing significant benefits to SMEs. SoftBank's investment in GreenBox Systems amounts to $100 million, aimed at advancing AI warehouse technology in...

Walmart is using AI tools to improve store efficiency and productivity but states that this will not lead to layoffs. Walmart plans to continue hiring the same number or more employees as it rolls out additional AI technologies. The company has provided generative AI tools to 50,000 corporate employees and has launched a new AI assistant. In the customer service department, Walmart has integrated AI into chatbots and shopping features. Walmart employees can use an AI voice assistant to help them find products.

Artificial intelligence is expected to generate over $580 billion in additional profits for major North American retailers and restaurants like Amazon and Walmart. The research indicates that by 2029, the largest 212 public retailers and restaurants in North America will produce over $1.5 trillion in additional financial impact. The development of AI will present tremendous opportunities for the retail industry, particularly in terms of sales growth and cost reduction.