Airkit.ai eCommerce leverages GPT-4 driven AI customer service chatbot to provide intelligent customer service support for e-commerce businesses. It can handle a wide range of scenarios, including order status updates, returns and after-sales service, order issue resolution, and product information inquiries. It can quickly and accurately answer customer questions, provide round-the-clock service, and significantly improve customer satisfaction. Furthermore, it can lighten the workload of manual customer service and enhance business operational efficiency. It also features proactive customer engagement and personalized customization, which can further elevate the customer experience.