Bigsib is an intelligent AI assistant that can automatically handle guest inquiries and respond in a friendly and conversational manner, greatly reducing customer service workload and providing round-the-clock support. If Bigsib cannot resolve the issue, it will automatically escalate it to your support team, ensuring guests always receive the best experience. You can set Bigsib to seek your approval before sending automated replies to guests. You can also customize the support content to allow Bigsib to provide accurate answers based on your needs. Bigsib can also learn from your property information, understanding amenities, check-in procedures, etc. You can schedule Bigsib to respond to guest inquiries within specific dates/timeframes, or have Bigsib intervene if a guest doesn't receive a reply from you within a certain timeframe. Bigsib is trusted by high-end vacation rentals.