Baidu Smart Cloud Kusuite
Native large model intelligent customer service, ushering in a new era of service marketing
ChineseSelectionBusinessIntelligent Customer ServiceLarge Model
Baidu Smart Cloud Kusuite, based on Baidu's Wenxin Yiyan large model, comprehensively reconstructs the intelligent customer service product series, covering customer service, intelligent marketing, and intelligent communication to meet enterprises' full-scenario intelligent customer service needs. Main products include: Intelligent Dialogue Platform (providing AI-powered high-intelligence customer service robots), Intelligent Outbound Platform (highly human-like voice dialogue marketing), Dialogue Insight Platform (dialogue data analysis insights and optimization recommendations), and Intelligent Communication Platform (integrated communication resource API access). Product advantages include: dialogue accuracy, friendliness, comprehensiveness based on large models, efficient and rapid online operation, seamless multi-channel integration and adaptability.