Decagon is an enterprise-level customer support AI platform that offers generative AI agents for delivering exceptional customer experiences. It is trusted by large corporations and high-growth startups. Decagon's AI support agents enable true automated resolution, providing 100% generative responses and actions without complex decision trees or preset responses. It also offers seamless integration with existing tools and data sources, maximizing AI potential. Furthermore, Decagon provides AI-driven insights to help businesses identify trends, detect anomalies, and unlock valuable conversation analytics. In 2024, Decagon completed a $65 million Series B financing round led by Bain and Elad Gil, showcasing its strong background and market position in the AI customer service domain.