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Amidst the AI surge, Salesforce recently revealed that its internal tool, Agentforce, has contributed to generating 20% of its APEX code. This sparked industry-wide discussions about the future role of developers. In contrast to some expert predictions of programmers being replaced, Salesforce developers are evolving into more strategic roles. Image note: Image generated by AI, licensed from Midjourney.

American cloud software company Salesforce recently announced its plan to invest $500 million in Saudi Arabia, focusing on the development and application of artificial intelligence (AI) technology. This decision comes amid increasing global competition, as countries strive to attract investments in the AI sector. As part of this investment, Salesforce will launch its latest Hyperforce platform architecture in Saudi Arabia, leveraging its strategic partnership with Amazon Web Services (AWS) to enhance local technology infrastructure.

Nvidia has recently released three new NIM (Nvidia Infrastructure Microservices) designed as an extension of the NeMo Guardrails open-source toolkit, aimed at providing more refined security control capabilities for enterprise AI agent applications. Each of these new services has distinct features: the first focuses on content safety to prevent harmful or biased content generated by AI; the second ensures that conversations are limited to approved topics; and the third prevents AI agents from circumventing system restrictions or jailbreaking.

Cloud computing giant Salesforce recently announced plans to hire 2,000 sales representatives specifically for selling its artificial intelligence tools. This decision was revealed by CEO Marc Benioff during a recent event, highlighting Salesforce's commitment and investment in the AI sector. Notably, Benioff had previously shared his hiring plans with Bloomberg last month, and this recruitment number is double the previous figure.

Slack recently announced a deep integration of its Agentforce AI assistant with Salesforce, aimed at enhancing business efficiency through contextual intelligence. This integration will be a key component of Salesforce Agentforce 2.0, which is expected to launch officially on December 17. In an exclusive interview, Slack's Chief Product Officer Rob Seaman pointed out that the Slack platform typically reflects the structure of the organization and when

Recently, Salesforce CEO Marc Benioff discussed the state of artificial intelligence (AI) in a podcast, expressing his excitement about the technology while also voicing concerns about its overhype. He pointed out that while everyone is talking about the potential of AI, significant breakthroughs such as curing cancer or addressing climate change have not been realized in reality. Benioff specifically mentioned that Microsoft's promotion in this area has gone too far, leading to some...

In the field of natural language processing, the development of large language models (LLMs) has progressed rapidly and achieved significant advancements across various domains. However, as the complexity of these models increases, accurately evaluating their outputs becomes crucial. Traditionally, we have relied on human evaluations, but this method is both time-consuming and difficult to scale, struggling to keep pace with the rapid advancements of models. To change this situation, the Salesforce AI research team has introduced SFR-Judge, which consists of three large language models.

Recently, Salesforce once again turned its attention to Israel, announcing the acquisition of a startup called Zoomin Software. The deal is approximately $450 million, which is significantly less than Salesforce's recent $1.9 billion acquisition of cloud backup company Own Co, but Zoomin's technology holds important value in handling unstructured data. Image Source Note: Image generated by AI, image licensed from service provider Midjourney.

Salesforce recently made another significant move in the enterprise services sector by announcing the acquisition of Zoomin, an efficient tool designed for organizing knowledge and documents within enterprises. This action signifies that enterprise knowledge management is set to undergo a new revolution. Zoomin can centralize the management of all user guides, tutorials, and other documents, providing enterprises with a centralized knowledge base. This not only improves the efficiency of information retrieval but also greatly enhances the user experience. Although the specific transaction amount has not been disclosed, Salesforce plans to...

Salesforce has acquired the AI voice assistant startup Tenyx to enhance the interactivity of its customer service system and meet user needs through a natural and smooth conversational experience. Tenyx's technology has been applied in various fields such as e-commerce, healthcare, and hospitality, and will become an essential part of Salesforce's customer service system. The transaction is expected to be completed by October 31, 2024, with the Tenyx team joining Salesforce to continue product development. The acquisition aims to leverage AI fully.