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On March 17th, DingTalk announced a significant AI capability – the AI Customer Service Assistant. This feature automatically integrates with company websites, official accounts, and other platforms to directly serve consumers and corporate clients. This innovative initiative has been widely welcomed by corporate clients, with over 700 companies, including Cloudminds Technology, Rokid, Redline, Aowei Electronics, and Precise Learning, already using it.

DingTalk AI Corporate Search, launched in 2024, focuses on addressing the pain points of enterprise users related to information fragmentation and low retrieval efficiency. This tool leverages the understanding, reasoning, and generating capabilities of large models to integrate unstructured data such as chat logs, documents, knowledge bases, schedules, and logs into a structured knowledge network, improving search efficiency by 300% over traditional methods. By offering this free access, DingTalk aims to further assist enterprise users in building dynamic knowledge networks and optimizing workflows.

DingTalk has announced that its AI Assistant has fully integrated with the DeepSeek model series, providing users with more intelligent options. When creating an AI Assistant, users can choose from the DeepSeek R1, V3, and various distilled models. Additionally, DingTalk has launched a brand-new template that simplifies the AI Assistant creation process, enabling users to publish assistants based on the DeepSeek models with just one click. The AI Assistant based on DeepSeek not only possesses deep thinking capabilities but also supports online queries.

DingTalk recently announced a significant upgrade to its platform, introducing a series of selected AI assistants designed to delve into key business scenarios and enhance work efficiency and intelligence levels. This batch of AI assistants includes ticket assistants, administrative assistants, Excel assistants, reputation assistants, legal assistants, and approval assistants; they are equipped with pre-set workflows and AI skills tailored for specific scenarios and are deeply integrated with other applications within DingTalk, allowing employees to use them directly. Users can search for these selected AI assistants directly within DingTalk and try them for free.

DingTalk has officially launched the '365 Membership' service, aimed at providing individual users with a range of AI tools and features to enhance work efficiency and creativity. This membership service includes over 10 popular features, such as DingTalk AI Search, Personal AI Assistant, and Personal Certification. Users can subscribe for 19 RMB/month or 169 RMB/year via DingTalk version 7.6.16 and above.

To celebrate Teacher's Day, DingTalk has launched the innovative 'AI Class Group' feature, aimed at enhancing school management and daily teaching efficiency through technological means, while creating a smarter and more harmonious educational environment. The core features of the AI Class Group include 'AI Blackboard' and 'Class Circle.'

To lower the barrier for small and medium-sized enterprises to apply artificial intelligence technologies and accelerate the digital transformation process, DingTalk has recently launched new products and features based on 'Low-Code + AI' and 'Multi-dimensional Tables + AI'. These products and features aim to help businesses quickly implement AI applications.

Recently, DingTalk announced the launch of several new products that integrate artificial intelligence (AI) capabilities, aimed at helping small and medium-sized enterprises use AI technology at a lower cost and in a more efficient way. Among them, the 'Super Work Order Assistant' powered by AI technology in DingTalk's multidimensional table is particularly noteworthy.

With the arrival of the new school season, DingTalk has launched an upgraded 'New Student Enrollment Plan' aimed at reducing management burdens and increasing efficiency in schools through intelligent solutions, creating a smart and harmonious educational environment. This plan covers key aspects such as new student enrollment, class division, and graduation information management, providing a one-stop service to facilitate seamless connections between schools and families.

In August, DingTalk Organization Brain launched a series of new features, including agile organization diagnosis, meeting cost analysis, and process efficiency monitoring, aimed at helping business managers gain a comprehensive understanding and optimization of organizational structure and operational efficiency.

DingTalk has launched an intelligent welcome solution named 'AI Welcome Assistant', designed specifically for the back-to-school season in universities to enhance the safety and convenience of new students' admission while reducing the workload of faculty and staff. This solution is based on DingTalk's AI assistant and knowledge base, capable of customizing a 24/7 smart welcome assistant for schools in just 10 minutes, answering new students' questions about admission processes, campus life, and learning resources.

DingTalk has launched an AI assistant product co-created based on the needs of 700,000 enterprises, further lowering the accessibility threshold for AI usage. At the DingTalk 7.5 version release event, DingTalk announced the launch of the AI assistant and Startup Edition, providing users with a more convenient work experience. The Startup Edition is priced at 980 yuan/year, offering customized workstations and value-added benefits for startup teams. The AI assistant features perception, memory, planning, and action capabilities, enabling it to perform multiple tasks and integrate with third-party applications and self-built applications.

BetterYeah AI, founded by former DingTalk Vice President Zhang Yi, recently completed a nearly $10 million Series A funding round. BetterYeah AI, the enterprise-level AI agent product under BetterYeah Intelligent Technology, has completed two funding rounds, accumulating a total funding of 100 million yuan. BetterYeah AI is mainly applied in enterprise sales, customer service, and marketing scenarios, helping businesses improve efficiency and increase revenue. BetterYeah Intelligent Technology aims to provide a one-stop AI development platform and packaged AI solutions.

According to the 'Top Ten Trends of AIGC Application Layer in 2024' white paper jointly published by DingTalk and IDC, it is predicted that by 2024, there will be more than 500 million new applications emerging globally, with AIGC technology experiencing explosive growth. The report points out that AIGC applications will first be implemented in B-end office and productivity scenarios, with knowledge management being the most favored application scenario by enterprises. The report also emphasizes the issue of AI talent shortage, predicting that by 2026, 80% of enterprises will struggle to find skilled AI professionals.

The DingTalk AI Magic Wand has officially launched, featuring 17 product lines, over 60 scenarios, and nearly a hundred AI skills, all open for testing. Users can access the DingTalk AI through the 'Magic Wand' entry at the top right corner of the DingTalk homepage or the Magic Wand button on various product pages. The DingTalk AI Magic Wand offers various AI skills, including summarization, content creation, data analysis, information extraction, customer service consulting, and tool enhancement features. The summarization feature allows users to quickly understand lengthy documents, meetings, and more.

The latest progress in DingTalk's intelligentization shows that there are 17 product lines and 55 scenarios fully integrated with large models. DingTalk has added features for AI-assisted content creation, such as automatic PPT generation, charts, mind maps, and project management templates. DingTalk has launched the intelligent base AI PaaS to help connect enterprise data with large models, reshaping the DingTalk ecosystem.